Smruthi is a technology journalist focused on AI and the systems that shape its impact on society. They report on AI startups ...

Getting Your Contact Centre 'AI Ready' in 2026. Jason Roos, CEO of Cirrus, predicts what the contact centre will be in 2026 ...

In today’s boardrooms, the question isn’t whether to adopt AI—it’s whether those investments will deliver meaningful outcomes quickly enough to justify the attention and spend. Traditional pilots ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

A version of this essay first appeared on the website of the U.S. PIRG Education Fund. With the rise of ChatGPT and social media companies like Snapchat and Instagram integrating AI chatbots into ...

ChatGPT is number one by a wide margin. AI search services like Perplexity are nibbling at Google's dominance. History tells us ChatGPT's lead is far from insurmountable. Comscore collects its AI ...

Google software engineer Blake Lemoine’s claim that the AI-based chatbot LaMDA is sentient has sparked significant controversy and debate. Following his assertion, Google placed Lemoine on ...

MIT Technology Review’s senior reporter for features and investigations, Eileen Guo, and FT tech correspondent Melissa Heikkilä discuss the privacy implications of our new reliance on chatbots.

YouTube Music is putting a twist on the 2025 Recap, which it has now launched as part of the year-end wrap-up for its streaming experience, as an AI chatbot is now joining the feature. YouTube Music ...

Ever wondered if you could run an AI chatbot that works offline, doesn't send your data to the cloud, costs a lot less than normal AI subscriptions, and runs entirely on your Android phone? Thanks to ...