The volume of data is increasing exponentially, making it more difficult to make use of it all. But this ever-increasing abundance of information creates a huge opportunity for businesses to better ...

Facebook is adding support for Instagram to its Messenger API. That will allow brands and businesses to handle Instagram messages through third-party apps. For the first time, they’ll also be able to ...

Commio enables SaaS businesses and enterprises to deliver better customer experiences with smart, reliable voice and text messaging. RALEIGH, N.C.--(BUSINESS WIRE)--ThinQ, the cloud communications ...

In 2025, the integration of artificial intelligence into support engineering has revolutionized customer service, enabling companies to provide efficient, personalized and round-the-clock assistance.

WhatsApp announced in 2018 that it is expanding its popular WhatsApp Business API to more vendors. So, 2019 is likely to be year for excessive growth on WhatsApp Business. Let's learn a bit more about ...

8×8 (EGHT) announced that the strong desire for personalized, AI-powered self-service engagement options and channels is driving increased customer interactions across 8×8 CPaaS APIs. As a result, 8×8 ...