Developer Q&A site Stack Overflow is launching a new program today that will give AI companies access to its knowledge base through a new API, aptly named OverflowAPI. The launch partner for this is ...

Personal knowledge-based software can store information permanently and make it accessible at any time you need. You can easily search, browse, and access documents, images, and other files from one ...

AI agent fervor has permeated the software development world. But, we’re no longer talking about a singular, all-knowing AI. Rather, emerging agentic workflows rely on multiple specialized agents ...

OpenAI introduces plugin support for ChatGPT. It can now access the web, interpret code, and retrieve data from custom knowledge bases. OpenAI expands ChatGPT plugin support, enhancing its ...

Users of ServiceNow, a cloud-based platform used to manage IT services and processes, could be unknowingly exposing confidential information, including names, phone numbers, internal system details, ...

Each new account team member needs to be educated on your business, products, processes, contracts and the people responsible for them. Such a transition at the end of a critical quarter or technology ...

Visual Studio devs who have become dependent upon GitHub Copilot AI assistance will have to wait a while for a hot new feature already available in Visual Studio Code. The more complex architecture of ...

How to Make a Call Center Knowledge Base Reps Actually Use Your email has been sent A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource ...

Ashok, CEO of UnfoldLabs, is an innovation veteran who believes in making the world a better place with futuristic technology products. The global market for knowledge management (KM) was worth $381.5 ...

Will your AI confidently deliver the right answers or stumble through outdated knowledge while your customers grow increasingly frustrated? Artificial intelligence (AI) may be changing how businesses ...