New Web Agent built on Dynamics 365 Channel Integration Framework provides omni-channel contact center and dialogue management capabilities from a single Dynamics 365 window. Anywhere365 continues to ...

Redmond says you could ask one for a 'list of deals ... at risk of falling through' Microsoft today announced two software ...

Microsoft is adding new applications and features to its Dynamics 365 CRM and ERP portfolio, officials announced today, Sept. 23. Many of the new additions to the line-up are "AI-driven," which in ...

Microsoft Dynamics 365 offers a robust, scalable solution for businesses of all sizes. With its AI-driven insights, extensive integrations, and flexible pricing, it's a top choice for companies ...

ROTTERDAM, Netherlands — Workstreampeople, a global leader in contact center solutions for Skype for Business and Microsoft Teams, today announced the introduction of the Anywhere365 Web Agent for ...