Digital transformation in banking is no longer a boardroom ambition. It has become a survival strategy. Conversational AI ...

Burger King is piloting an AI chatbot named Patty in 500 locations to support customer service, order management and hospitality feedback.

Michelle is Lifehacker's Associate Tech Editor, and has been reviewing games, laptops, phones, and more for over 10 years. She is based in New York City and holds a master's degree from NYU. Siri is ...

People talk about AI as if it can fix almost anything. Mental health has become its newest target, with promises that technology might finally bridge the huge gap between people who need support and ...

A version of this essay first appeared on the website of the U.S. PIRG Education Fund. With the rise of ChatGPT and social media companies like Snapchat and Instagram integrating AI chatbots into ...

The integration of AI into our society is irreversibly underway. But have we thought out some of the tradeoffs we're making between benefit and peril?