Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

Amazon is offering customers an extended return opportunity for the 2025 holiday season to make their shopping experience "as seamless and worry-free as possible." "Most items" purchased between Nov.

Amazon has agreed to pay $309 million (alongside "other benefits") to affected customers who were incorrectly denied refunds as part of a class action settlement totalling over $1 billion. That's on ...

The holiday gifts have been unwrapped. Now the returns begin. The day after Christmas means the beginning of holiday gift returns, with returns expected to increase 25% to 35% compared to levels of ...

You might be one of the millions standing in line at customer service after Christmas to return a gift. Some stores will let you return anything, even without a receipt. Others have time limits and ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...