One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager (CRM) program. This type of software, available ...
NASHVILLE, Tenn. (Sept. 4, 2013) — Bridgestone Americas has upgraded its Bridgestone Affiliated Retailer Nationwide Network to include social and customer relationship management (CRM) aspects to ...
McDonald's CRM program may just prove to be a great case study for when a CRM program costs more than it helps McDonalds is preparing to launch a full-scale CRM program later this year or early next ...