Business Wire

Cognigy Unveils Advanced AI Agents for Sales and Marketing at Customer Contact Week Las Vegas

SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a global leader in AI-powered customer service solutions, today announced the launch of its AI Agents for Sales and Marketing interactions. This cutting-edge ...
Morningstar

Cognigy Takes Top Spot as Leader in Opus Research’s 2025 Conversational AI Intelliview for Self-Service & Enterprise AI Agents

Cognigy, a global leader in AI-powered customer service solutions, has been recognized as the leader in the newly released 2025 Conversational AI Intelliview from Opus Research. The report, titled ...
CMS Wire

Cognigy Unveils Agentic AI: Transforming the Future of Enterprise Contact Centers

DÜSSELDORF, Germany & SAN FRANCISCO—November 14, 2024--(BUSINESS WIRE)--Cognigy, a global leader in AI-powered customer service solutions, today announced the launch of Agentic AI, a revolutionary ...
Business Wire

NiCE to Acquire Cognigy - Advancing the Leading CX AI Platform to Accelerate AI-First Customer Experience

HOBOKEN, N.J.--(BUSINESS WIRE)--NiCE (NASDAQ: NICE), a global leader in AI-powered customer experience, today announced that it has entered into a definitive agreement to acquire Cognigy, a global ...
Morningstar

NiCE Cognigy Launches AI Ops Center, Ensuring AI Workforce Reliability at Scale

New AI command center delivers real-time control, visibility, and assurance to keep enterprise AI Agents always-on and trusted NiCE (Nasdaq: NICE) today announced the launch of AI Ops Center, the ...