Please provide your email address to receive an email when new articles are posted on . A “Patient’s Rights and Responsibilities” document can establish expectations. Reasons for termination may ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

Throughout your health career, you’ll inevitably encounter patients who’ll challenge your actions and words, causing you to question whether you made the right career choice. Empathy—truly ...

We were unable to process your request. Please try again later. If you continue to have this issue please contact customerservice@slackinc.com. Severing ties with difficult patients can be easier and ...

ASCO strongly endorses the integration of palliative care (PC) to improve outcomes and support patients in their cancer trajectories. Developing core PC skills for trainees is essential, with few ...

When it comes to dealing with difficult patients, most dentists are reactive when they should be proactive. However, when you take the time to prepare for difficult patients, you’ll increase your ...