In today's technology-driven world, computers and devices are essential for work, education and daily life. Yet, as we depend more on technology, we may also encounter more challenges. In most cases, ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Forbes contributors publish independent expert analyses and insights. I write about disruptive companies, technologies and usage models. Dell’s ProSupport Plus, recently announced for PCs and tablets, ...

In your small business, you may not have enough resources to have a full-time technical support employee. That might make you the default tech support, but don't worry -- getting to know the inside of ...