Online communities such as Facebook and Twitter are becoming major support hubs for tech companies. Such top tech brands as AT&T, Dell, Hewlett-Packard, and Microsoft are assisting their customers via ...
HP is apparently making personal PC and printer buyers wait 15 minutes on phone calls Customers in the UK, Ireland, France, Germany and Italy are affected During the call, three more self-service ...
Facepalm: In what might be one of the biggest gaffs of the year, HP is trying to dislodge its foot from its mouth after getting caught intentionally forcing customers to wait for 15 minutes on ...