Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

Redfin has launched an AI-driven conversational home search that allows consumers to find homes by describing what they want in their own words, and engaging in a back-and-forth conversation to refine ...

Redfin has launched a new AI-powered “conversational home search” on its website, allowing users to find homes through natural dialogue instead of filters. Built with Sierra’s AI platform, the tool ...

Imagine walking into your home after a long day, and before you can even think about what you need, your assistant greets you with a warm, “Welcome back! Shall I dim the lights and play your favorite ...

Learn how Amazon sellers can use AI ecommerce optimization to boost visibility, automate tasks, forecast inventory and scale ...

What if your next interaction with a virtual assistant felt as natural as chatting with a friend? Imagine asking a question aloud, seamlessly switching to typing a sensitive detail like your email ...

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

IRVINE, Calif.--(BUSINESS WIRE)--Alorica Inc., a global leader in digitally-powered customer experiences (CX), achieved Gold in the 5 th Annual Globee Disruptor Awards in the Business Products & ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (NASDAQ: SOUN), a global leader in voice AI and conversational intelligence, today announced the launch of Vision AI – an advanced visual ...

YouTube is rolling out new AI-powered features to help users find content and information more easily, the company announced on Thursday. The platform is launching an AI-powered search results ...