Having an operations manual may not be glamorous, but preventing the disasters caused by human error and bad processes can save your business and even (in extreme ...

Consistency of execution is one of the most important elements of a successful food-service program. If your stores are not preparing recipes identically, or if your employees are not all receiving ...

A business or organization can more effectively facilitate training of new employees with the use of well-written standard operations procedures (SOP). Beyond training, an SOP manual gives existing ...