Law enforcement crisis and hostage negotiators are world-renowned for their ability to apply expert conflict resolution and communication skills in situations that are tense, (potentially) volatile, ...
Crises provide an opportunity to establish yourself in an industry and differentiate yourself from your competitors, especially in external communication, but doing so requires a level of ...
A crisis can threaten the very legitimacy of an organisation. Yet within every reputational storm lies an opportunity. The art of PR is the ability to turn lemons into lemonade. Crisis situations ...
SKOPJE, North Macedonia – Soldiers from the Vermont Army National Guard led a crisis communication workshop from February 8-10 at the Army Home in Skopje, North Macedonia. “Crisis communication is ...
When a corporate crisis strikes, executives need a strategy for discussing the matter with employees, customers, and the public. But unless information about a crisis is shared in a careful, planned, ...
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A Crisis Communication Playbook For The Digital Age
In today’s fast-paced world, which is further fueled by social media, news and information seem to always be in excess. This can be both a blessing and a curse for organizations: on the one hand, it’s ...
SARAJEVO, Bosnia-Herzegovina - A team of seven American subject matter experts traveled to Sarajevo for a crisis communication workshop and tabletop exercise Sept. 26-28. The event was conducted in ...
As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...
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