BUFFALO, N.Y.--(BUSINESS WIRE)--GEICO associate Emily Lynch has the golden touch. As a customer service representative at the company’s Buffalo, New York, regional office, Lynch takes calls from ...

When a customer service representative answers the phone, the customer should be able to hear a smile in the representative's voice. The service associate gives her name, thanks the customer for ...

The Walmart Supercenter in Corbin has received national recognition after being named Walmart’s Supercenter of the Year — an honor that recognizes exceptional performance, customer service ...

Building an effective customer service program starts with the attitudes of your customer service representatives. Customers are more likely to respond in a positive way when your customer service ...