Muskan Fnu receives a 2025 Global Recognition Award for measurable gains in telecom customer experience and operations, ...

NEW YORK, Sept. 2, 2025 /PRNewswire/ -- PolyAI, a leader in enterprise conversational AI, today announced it has been recognized in multiple 2025 Gartner reports, including the Hype Cycle for Customer ...

Vivantio, a leading provider of customer service optimization software and solutions, is launching FLEXBridge, a new integrations platform that facilitates connections between Vivantio’s Unified ...

BOSTON--(BUSINESS WIRE)--Vivantio, a leading provider of customer service optimization software and solutions, is pleased to announce a new product suite specifically developed to meet and scale with ...

Overview: AI in marketing analytics is experiencing rapid adoption as businesses increasingly rely on intelligent data ...

In today’s fast-paced world, customer service reigns as the undisputed king, and at the forefront of this transformative wave stands Brian Podolak, the CEO and co-founder of Vocodia. Through ...

Austin, Dec. 11, 2025 (GLOBE NEWSWIRE) -- The Agent Performance Optimization Market Size was valued at USD 2.74 billion in 2025E and is expected to reach USD 4.84 billion by 2033 and grow at a CAGR of ...

Conversion optimization rarely sparks marketers' interest, yet it's an easy way to lower customer acquisition costs. The road to improved sales lies in increased conversions — on-page activity such as ...