PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

Responsible customer service departments establish methods and techniques for gracefully handing language barriers to provide superior customer service. Language barriers may be based on speaking ...

First DVC company in the world to introduce a new platform feature brings sign language AI into large-scale, real-world customer service By integrating sign language AI as a native part of our ...

Knowing what language to use—and what language to never use—when interacting with your customers is a key part of delivering world-class customer service. For me, as a customer service consultant, ...

There is one area in particular where my recommendations have evolved over time, and that’s language. Today’s customers prefer what could be called an authentic style of customer service. In other ...

LG Electronics has introduced sign language guidance at its nationwide service centers to enhance service accessibility for customers with disabilities and provide an experience of 'convenient ...

Natural language processing specialist Q-go was just acquired by RightNow Technologies for $34M. RightNow handles customer service for companies: It operates customer support centers and can handle ...

One Starbucks barista sure knows how to take the extra mile and brighten a customer's day with a simple yet meaningful act. This is because she learned sign language so she could communicate with a ...