At every company, the product is the foundation. It shapes the company’s core initiatives: its mission and strategy, and the role of employees. While there are many factors that go into making a ...

Design thinking -- creative problem-solving that focuses on addressing the needs of users -- is a technique I've used to improve overall company results and customer satisfaction. After all, ...

Pioneered by the Stanford d.school, Innovation by Design is a process that is extremely useful in tackling complex problems that are ill-defined or unknown, by understanding the human needs involved, ...

This is the second post in a series based on the new free online course, Design Thinking for Leading and Learning, offered through edX and taught by Justin Reich and other guest presenters from the ...

For many developers, QA automation engineers, and site reliability engineers participating in agile development teams, the delivery work starts by defining user stories and committing to complete them ...

Design thinking is, at its core, a process of empathizing with the user. The methodology has been successfully used in many industries to drive human-centred innovation, resulting in the creation of ...

Having worked with the retail industry day in and day out, I have come to terms with the constant transformation that takes place in this world. However, the virtues that can hold the focus of your ...