One moviegoer called the mobile ordering experience the "single worst thing" to happen at the Alamo Drafthouse.

Their fifteen minutes of pandemic fame are up. Remember 2020, when we were thrilled to be dining outdoors after a three-month lockdown? Capturing a QR code and seeing a restaurant menu pop up on your ...

Boomer or not, this recent change at restaurants hasn't been warmly embraced by anyone.

With the launch of Good Good Culture Club in San Francisco, Jeff Hanak and Ravi Kapur are betting that QR codes and a new 20% equity fee in lieu of tipping will help them put people over profits.

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Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

Perhaps no symbol is as emblematic of dining out in the modern era as the QR code. It graces our tables at restaurants, beckoning us to pull out our phones and scan. QR is short for "quick response," ...

Jaya Saxena is a former correspondent at Eater, and the series editor of Best American Food and Travel Writing. She explores wide ranging topics like labor, identity, and food culture. I’m still not ...

Like many ambitious restaurants around town, the newly opened Pastore leaves no detail unturned: Customers are handed cold towels that chill in a fridge set precisely at 40 degrees, white tablecloths ...

A new food hall that aims to attract remote workers opens next week inside the renovated complex above the Rosslyn Metro station in Arlington. Officially debuting Tuesday, August 3, the Assembly ...

At the Brown Jug Restaurant, there are QR codes on every table. First adopted during the COVID-19 pandemic, digital menus are now the norm at the Ann Arbor mainstay. “We’re keeping the QR code around, ...