Would you trust a mobile technician to service your vehicle at home, or do you prefer the traditional dealership visit? Ford Mobile Service – once a small pilot program – is proving to be a massive ...

For the last three years, Ford has led all automakers for recalls in the U.S., which has resulted in a lot of work for its service centers. Faced with a shortage of space at dealerships to fix ...

Chad Wilson, general manager of Ford dealerships in Midland and Saginaw, says the struggle to retain repair technicians is among the biggest challenges facing car dealers, especially when automakers ...