Business Wire

Front Acquires AI-powered Voice-of-Customer Platform, Idiomatic, to Unlock Insights in Customer Conversations

SAN FRANCISCO--(BUSINESS WIRE)--Front, the industry-leading AI-powered customer service platform built for collaboration, today announced the acquisition of Idiomatic, a pioneering AI-powered voice-of ...
SiliconANGLE

Front acquires Idiomatic to bolster AI-driven customer service solutions

Artificial intelligence-powered customer service platform provider FrontApp Inc. today announced it has acquired AI-powered voice-of-customer intelligence platform startup Idiomatic Inc. for an ...
Business Wire

Front Acquires Windsor.io, Accelerating a New Era for AI-powered Customer Service

SAN FRANCISCO--(BUSINESS WIRE)--Front, a customer operations platform enabling teams to streamline communication and deliver exceptional service at scale, today announced its acquisition of AI ...
Vogue

The tech driving next-gen customer service

Customer service departments are being reframed as profit drivers that can help brands build customer loyalty. To scale agent capabilities, brands can use automation tools, services that provide ...