Global hospitality technology company OYO has announced the launch of a virtual front desk solution for its partner hotels in the US. Powered by GPT-4, the solution will eliminate waiting time for its ...

Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

A Florida hotel recently made waves after a guest filmed himself checking in with a teleworker through a video screen. "Are you back here behind the desk, back there or are you somewhere else?” guest ...

The author basically says the best thing you can do when you check into a hotel is to give $20 to $50 to the front desk. This can get you anything from a "free" minibar to upgraded rooms, to all sorts ...

A hand ringing a bell at a hotel check-in. Many modern hotels are going above and beyond when it comes to complimentary amenities—here's what you could ask for the next time you travel. With airline ...

The partnership will allow more than 800,000 Humana MA members who receive care at around 120 different health systems to check in at their doctor’s office without showing their insurance cards, ...