Checkout-free stores use sensor technology to identify items for purchase. The system has worked mostly in smaller venues. A new form of self-checkout that enables shoppers to pay and retailers to ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

Self-checkout was sold as a frictionless shortcut, yet a growing body of data shows it is riddled with traps that most shoppers never see coming. From quiet "oops" moments that count as theft to ...

A new lawsuit has placed Home Depot’s self-checkout systems under scrutiny after a customer discovered cameras secretly capturing him while shopping. The customer subsequently filed a lawsuit against ...