In the digital age, maintaining a positive online reputation is crucial for businesses, as customer reviews on the internet heavily influence brand perception and purchasing decisions. This article ...

Building a strong brand means recognizing potential reputation crises and knowing how to handle online articles that misrepresent you or your business. Negative press on Google can erode customer ...

When launching and successfully operating a local business, your online reputation is one of the most influential assets you can build. A combination of delivering great consumer experiences and ...

Receiving negative reviews from former employees is never fun. Getting this sort of detrimental feedback online can feel like a sucker punch. But get this: Poor online feedback is not the end of the ...

In an age where 93% of shoppers look at reviews before buying a thing, it’s never been more important for brands to collect, share and leverage their reviews. But gathering reviews is just one piece ...

Customer reviews and ratings play a key role in the customer journey, with as many as 98% relying on them to inform their purchasing decisions. When you know that your products and services are of ...

The Federal Trade Commission and State Attorneys General are aggressively investigating the use of fake or false consumer ...

In today’s digital age, the Internet plays an enormous role in shaping our personal and professional reputations. The ability to access and quickly disseminate online content, including news articles, ...