When your system suddenly stops responding, the first thing to do is to wait a minute. Rebooting is useful, as it clears temporary files, refreshes system memory, and resolves a surprising number of ...

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Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

Technology expert Paul Leonardi argues that "digital switching" is draining our cognitive resources. Discover how to identify ...

Spiceworks Cloud Help Desk provides simple and affordable tools for managing internal IT in small businesses, but its feature ...

School’s out. Teens are bored. And the siren call of social media and video games beckons. Parents and caregivers bungling through new summer routines, or lack thereof, have long sought to balance the ...