After a big fundraise and subsequent reorganization last year at Coursera — which saw a change of CEO, as well as the departure of its COO, CFO, CMO and CPO (along with some 40 others) — the online ...

CompTIA and EARN Maryland put together a new course that preps for three skills in demand: remote tech support, cloud computing and cybersecurity. Maryland's flag. A free IT training program is aiming ...

More than 8,000 people have completed the eight-month Google IT support certificate program since it launched in early 2018. The certificate, Google’s first substantial foray into postsecondary ...

One of the keys to customer satisfaction and retention in enterprises is the level of technical support available to the customers. With this in mind, businesses always look for measures to provide a ...

Someone, somewhere got the first call on those outages -- the front line IT technical support staff. And the expanding role of cloud and the online services ecosystems that more of us depend on only ...

The Hinsdale High School District 86 administration is preparing to start a technology support internship course at both high schools. The course was discussed earlier this year as part of the ...