This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

Virtual reference services have increasingly become an integral component of academic libraries, offering researchers and students immediate, remote access to expert assistance. These services utilise ...

One year ago, columnist Brian Kenney wrote a piece for PW titled “Where Reference Fits in the Modern Library.” The column addressed his frustration with the gulf between reference work as he ...

Our new report takes a close look not only at how Americans are using public libraries, but also what sort of services and programming they think libraries should offer — and what they say they would ...

The purpose of the study was to examine the extent of use of selected social media in the marketing of library services to ...

A plan to consolidate several reading rooms at the Library of Congress and offer “one-stop shopping” to patrons in search of information has rattled some library staff members, who worry that it will ...

The fall semester may be over, but Intersession at UMass Lowell is just around the corner! Whether you’re a student or a faculty member, the UMass Lowell Library staff is ready to help answer ...