Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

Facebook has announced a lot of new features during this past week. Now, the company is unveiling the latest patch of updates on its efforts to build a better platform for creators and communities.

Good customer service teams can help maintain healthy customer relationships and build back any trust that may have been lost due to a poor experience. Conversely, a bad support team can have the ...

Thanx, the leading loyalty and guest engagement platform, announced today the launch of live chat support within their merchant dashboard. Live chat gives merchants instant access to the Thanx team ...

24/7 live chat launches. Personalized support uses Google Gemini. Verizon is giving its customer service a major upgrade with the help of AI. The company recently announced a new support system that ...

A responsive chat widget inserts real time customer support into checkout, answering customer inquiries at the moment uncertainty appears. This swift interaction raises average order value, improves ...

Gabby Roxas is a single mom, business writer and content manager for BPOAustralasia. She also has a background in entrepreneurship and loves to create things related to interior designing. This brings ...

We've all been there. It's 2 am, and you need access to an email. The only problem is that you're having trouble logging in, and the whole world appears to be asleep. To make things worse, you have to ...

Live chat technology is a fast, efficient and convenient way for computer users to get in touch with Tobyhanna Army Depot’s information technology (IT) customer service team. Personnel experiencing ...