Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

It is important to build your study plan around these topics to be able to understand everything you need to know for the exam. The percentage of each of these skills areas determines the number of ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Qatar University (QU) has signed a wide-ranging Memorandum of Understanding (MoU) with Microsoft to collaborate on AI-driven learning solutions, leading research tools, and foundational digital ...