Gripe Line reader Dave recently became entangled in a particularly frustrating experience with a Microsoft tech support chat bot that left him angry and in disbelief. “I recently upgraded my computer ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Microsoft has started testing a new "scareware blocker" feature for the Edge web browser on Windows PCs, which uses machine learning (ML) to detect tech support scams. Scareware scams (also known as ...

If there is one corporation that is targeted by scammers more than anyone else, it is Microsoft. From customer support scams to impersonation and phishing attacks, the company’s services are ...

Microsoft is on a roll lately, delivering new and updated solutions such as an improved Teams experience and the company’s AI assistant, Copilot. As a result, many organizations have now standardized ...