We developed precompiled lexicons and classification rules as features for the following ML classifiers: logistic regression, random forest, and support vector machines (SVMs). These features were ...

AI is a rapidly evolving field that has the potential to impact almost all aspects of life and society. In this article, AI refers to all levels of artificial intelligence, including Narrow AI, ...

Service-based organizations may handle thousands of customer emails daily, placing a significant burden on IT help desks, customer service organizations, and other departments involved in reading, ...

Start working toward program admission and requirements right away. Work you complete in the non-credit experience will transfer to the for-credit experience when you ...