The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

Earlier last week HP propagated new firmware to their printers, rendering 3rd party ink cartridges incompatible. The firmware was intentional and not a bug. The printer manufacturer also stated it won ...

123inkt, a Dutch reseller of printer ink cartridges, has accused HP of intentionally sabotaging non-HP ink cartridges via a failure date, pre-programmed in the firmware of some HP laser ink printers.

Hewlett Packard (HP) is once again causing its printer customers angst, as it is found a new firmware update locks out the use of third-party ink. The news comes just days after HP's Instant Ink ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

For inkjet printers that maintain their profit structure by keeping the price of genuine ink high, users often express dissatisfaction with the high price of the ink. Some of the inkjet printers sold ...

A problem for people who use inkjet printers is that the price of genuine ink is too high, and many people use third-party ink to reduce costs. A lawsuit has been filed (PDF file) seeking invalidation ...

This past week, thousands of HP Inc. printer owners were notified by their printers that their ink cartridges were “damaged” and needed to be replaced. The reason, according to a statement from HP, ...

HP was recently caught in the act using a “security update” to prevent its printers from operating with a number of recycled and third-party ink cartridges. After much outcry the company has relented ...

is a senior editor and founding member of The Verge who covers gadgets, games, and toys. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. Amazon’s No. 1 bestselling printer is the ...

Few things are more frustrating than sitting down to print an important document only to be met with a big, bold error message. If you’ve ever seen your HP printer ...