The third software product in our series on open source help desk packages is Request Tracker from Best Practical, an open source software development company based in Somerville, Mass. For larger ...
The final item in our series on open source help desk packages is Information Resource Manager, or IRM. Like most of the other systems we’ve looked at, IRM is a Web-based application that provides ...
For the longest time, open-source was nothing more than a buzzword rattling around the brains of technologists and fans of the Linux operating system. Flash forward a decade or so and open-source has ...
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