Why outsource customer services, tech support and outbound telemarketing to a call center when you don’t have to? Bring it all in-house instead. You can invest in user-friendly, state-of-the-art call ...

Google keeps making the Pixel Phone app more powerful with strong updates, delivering much-sought-after features to additional users globally. The most recent rollout adds Call Screen, Call Notes, and ...

In September, the Neon app briefly became a sensation on app download charts by promising to pay users for recording and sharing their phone calls. Then it abruptly went offline amid controversy over ...

Your phone buzzes — it's extended family you haven't talked to in a while, or maybe it's your boss with an important update. Whatever the case, you want to record the conversation so you can listen ...

A new feature for iPhones screens calls, similar to a technology available for Android users. Here’s how to activate it. By Brian X. Chen Brian X. Chen is The Times’s lead consumer technology writer ...

If you’ve recently opened the Phone app on your Android device and felt a little lost, you’re not alone. Google is rolling out a major redesign of its default Phone app, introducing a fresh layout, ...