As the world economy shifts away from manufacturing jobs and towards service industry and creative jobs, there’s a consensus among parents, educators, politicians and business leaders that it is ...

Sam Adeyemi is CEO of Sam Adeyemi GLC Inc., a global leadership consultancy with a vision to raise high-impact leaders. Creativity isn’t just creation. In fact, one of the most underrated strengths of ...

Have a problem to solve or a decision to make? If so, there are several tried-and-true methods to turn to. As customer experience professionals, the work you do to identify improvement opportunities ...