Gene Kranz, the steel-nerved flight director of the troubled Apollo 13 mission, is widely associated with the gritty epigram, “failure is not an option.” In fact, Kranz–a breathtakingly effective ...

A problem doesn't last a lifetime. But how you deal with it can make it linger for years without resolution. In my studies about the topic, I've identified that, in addition to everything that ...

After more than 24 years of coaching, I've noticed that teams and organizations still use traditional problem-solving techniques despite these being either obsolete or ineffective. For example, ...

Solving math problems comes easily to 14-year-old David Zhu. And these days, the middle school student from Saratoga spends most of his time doing just that as he prepares for a national math ...

How would you describe your company’s problem-solving culture? I have asked any number of managers that question; as often as not, it’s received with a blank stare. Most managers haven’t thought about ...

How can teachers help students develop problem-solving skills when they themselves, even though confronted with an array of problems every day, may need to become better problem solvers? Our ...

Many times have my columns here touched the topic of problem-solving. However, these discussions normally covered the topic at the organizational level. However this time around I have crafted this ...