During an Operation Enduring Freedom deployment, a planner with the J-5 shop of an expeditionary sustainment command heard a commander say, "I'm tired of hearing what doctrine says; I want something ...

This article is by David Armano, global strategy director at Edelman Digital. He leads their Digital Transformation Practice. Process. It’s a word that makes most people’s eyes glaze over. I get it.

Scottish scientist Dr. Stuart Pugh developed a method for improvement selection called Pugh’s Controlled Convergence. More commonly known as the Pugh Matrix, it formalizes the decision-making process ...