Businesses often keep records of their operations, including client information. Records managers routinely encounter challenges that can present an ethical crisis, such as improper disclosure, ...

For most of its 94-year history, records management at the FBI was as basic as paper documents stashed in a cardboard box and stuffed under an agent's desk. But William Hooton intends to change that.

Records management is a critical business function for any customer or client-driven business, whether for profit or nonprofit. Especially useful in sales and service, records management typically is ...

In today’s digital age, the management of electronic records has become a cornerstone of effective mental health care delivery. Understanding Electronic Records Management (ERM) The Importance of ERM ...

CHICAGO (CBS) --A year after recommending sweeping changes to the Chicago Police Department's records management system in court cases, the city's top watchdog said Thursday that CPD has taken "almost ...