The Windows App is Microsoft's one-stop shop for everything Windows launched via a rebranding exercise in 2024. According to Microsoft at the time, it "serves as your secure gateway to connect to Windows across Windows 365, Azure Virtual Desktop, Remote Desktop, Remote Desktop Services, Microsoft Dev Box, and more." Until, of course, it doesn't.

The Windows updates from the January Patch Day are causing connection issues with Windows 365 and Azure Virtual Desktop.

The first thing to do when your Remote Desktop connection is slow on your computer. If you use a VPN and experience issues with the server, your internet connection may be interrupted. That is why you may experience a slow speed when using the Remote ...

How to troubleshoot problems with Microsoft’s Remote Desktop Connection Your email has been sent Many technical issues with RDC require help from your IT staff, but you can troubleshoot certain ones on your own. Image: Getty Images/iStockphoto Those of ...

Remote Desktop Connection and Remote Desktop come built into Windows 10 and 11 at no added cost. Thus, while there are plenty of third-party remote access tools readily available, many businesses (especially smaller ones) use Microsoft’s tools as a matter of cost-saving and preference.

Also, the trace routes are going to have varying success due to the fact that not all hops are configured to respond to your queries.<BR><BR>For RDP to work, 1) remote desktop must be enabled on the maching your trying to remote control, and 2) the firewall device that NATs from the public Internet to their private network has to have the port opened that carries RDP traffic, and forwarded to the PC you want to control.

Microsoft confirmed that a recent Windows update is blocking customers from accessing their Microsoft 365 Cloud PC sessions.