A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. ConnectWise ScreenConnect is secure software that lets you access devices, provide ...

Remote access software connects work-from-home employees to company networks, enabling remote file access, printing, communication and more. It also gives information technology (IT) professionals ...

We feel your pain—sometimes being the tech-savvy person in the family comes with a host of responsibilities you never knew you signed up for. That said, there are plenty of utilities that can help you ...

The newest entry on the market, SecurityCoverage’s Remote PC Support started in January 2004 as a behind-the-scenes technical support for large providers that offered support services to the small ...

Your PC isn’t really stuck at home. You can access the desktop, your files, and even gaming horsepower on the go. You can turn on your PC from halfway around the world! How, you ask? Let’s start with ...

Hybrid and remote work has introduced novel difficulties for IT departments and workers, such as how to access resources or troubleshoot issues when employees are geographically dispersed. Fortunately ...

We’re not yet living in a Star Trek universe with teleporters to beam us from place to place instantly, but virtual network computing (VNC) and remote access might be the next best thing. Want to ...

After the initial warranty period has expired on a desktop or laptop computer, consumers, SOHO (small office/home office) users and SMBs (small- and medium-sized businesses) may find themselves ...

Symantec pcAnywhere 11.0 adds technical-support tools for businesses, but home users won't find enough new here to justify an upgrade. No argument: long-distance PC troubleshooting saves time and ...