Growing up in Zambia, Choolwe Mandona did not always plan on becoming an engineer. “I actually was pretty afraid to do engineering,” said Choolwe, who graduated from Miami University in 2013 with a ...

This week’s column is the latest on root cause analysis tools for managers. The topic we'll be discussing is brainstorming. I would like to begin by saying that brainstorming is not only a great ...

Do you solve some problems only to have them return again and again? If so, you may be solving the symptoms and not the problem. Problems return if you don’t dig deeper for the root cause. Root cause ...

Continuous improvement specialists are challenged to solve problems for their organizations or clients. They have acquired a wide array of tools, methods, and techniques for that purpose. If ...

This course is designed to improve the problem-solving skills of all employee levels in any organization, providing an understanding of the processes and techniques for root cause analysis and ...

Are you relying on gut feel to diagnose difficult problems in your organization? If the answer is yes, there is a good chance you are going to be led astray. Why? Because “until you really take the ...

A few decades ago, simply knowing how your business was performing was a competitive advantage. Before computers, tracking and analyzing, even a handful of business metrics required dozens of people.

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...

Do you play pool? I sure don’t. But I know enough about the game to use it as a metaphor for the hidden reasons we don’t do what we say we will. The object is to get balls into pockets using a big ...

Introduction Ghana stands at a moment when national renewal requires more than technical adjustments or short-term policy fixes .

NORTHVILLE, Mich., Feb. 26, 2025 /PRNewswire/ -- The 2025 Dorian Awards honor individuals and teams who exemplify excellence in structured problem-solving, operational efficiency, and continuous ...