The last few years, my burning question on SAP CX has been a simple one: Is SAP serious about CX? Given all the changes in SAP's CX approach, it's a fair question for SAP - and its customers. SAP's ...
Before I hopped on a plane for SAP Sapphire Orlando 2022, I set the stage on the SAP CX side with this preview. So what happened? Did SAP's burning CX questions get answered? I heard some grumbling ...
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