Loop, a circular reuse platform developed by Trenton-based TerraCycle, is launching the first nationwide cloth diaper service that offers delivery, pick-up and professional cleaning anywhere in the ...

Well, here’s an interesting idea: the service loop. Ever heard of it? We haven’t! In the video, the presenter explains the service loop serves two purposes: on the one hand it may provide strain ...

BOZEMAN, Mont.--(BUSINESS WIRE)--Quiq, the trailblazing conversational customer experience (CCX) platform, is proud to announce that LOOP insurance is live with a customer-facing AI Assistant, built ...

How many times have you called up customer service only to wish you hadn’t bothered? Whether it’s a broken shopping cart, a downed streaming service or a video conferencing outage, digital incidents ...

For more than 25 years I’ve worked in the after-sales domain. I hardly ever came across the words 'digital thread'. That changed when PTC acquired ServiceMax a couple of months ago. I wish I had come ...

Quiq debuts the first AI Large Language Model Powered Assistant, propelling LOOP Auto Insurance to the forefront of customer service innovation with more personalized and efficient interactions.