TAMPA, FL--(Marketwire - December 04, 2012) - SunView Software Inc., one of the fastest-growing providers of IT service management (ITSM) software, today announced the Service Request Management ...
SAN MATEO, Calif.--(BUSINESS WIRE)--newScale ®, Inc., the market leader in IT Service Catalog and Service Portfolio Management software solutions, today announced that Ford Motor Company, a global ...
Improving the IT request management and deployment practice can give organizations what they need without forcing them to manage license agreements, renewals, and warranties. TORONTO, May 25, 2023 ...
WAUKEGAN, IL, UNITED STATES, August 29, 2025 / EINPresswire.com / -- Faced with difficulties in correctly routing non-emergency calls, communicating with residents, and efficiently handling resident ...
A new approach to service request management is gaining ground in companies around the globe. Called Enterprise Request Management, or ERM, this framework is finding favor with organizations because ...
What is ITSM (IT service management)? Your email has been sent This ITSM guide covers how IT service management evolved from ITIL, along with an overview of the ITIL life cycle and the many IT service ...