Of all the legacy processes to be automated for businesses, maintaining software might be the most daunting. Companies like Sema aim to improve and automate maintenance using machine learning and ...

There's a brewing backlash among software customers as big vendors raise their support and maintenance prices. Dennis Howlett has captured an emerging backlash among SAP customers over an enhanced ...

In the world of software development, we often fixate on the tangible beginning—an idea, a plan, a defined scope—and celebrate the moment a product is delivered on time and within budget. This is the ...

Each budget cycle, CIOs are expected to reduce operating expenses even when faced with increased expenditures on key business projects or the need to increase service levels. They are often challenged ...

Abstract: Software maintenance and evolution are critical processes that ensure software systems remain functional, efficient, and adaptable over time. This article explores the four primary types of ...

Third-party enterprise software support companies such as Rimini Street promise to cut business customers’ application update and support prices, but buyer beware: It’s important to review the total ...