How attackers hit 700 organizations through CX platforms your SOC already approved

CX platforms process billions of interactions yearly — but no security tool monitors what their AI engines ingest. Six blind ...
No Jitter

There’s a Revolution Coming for the Modern CX Stack

2023 marked a turning point: the coming of age of Gen AI made enterprises realize the foundational role of data. To maximize AI, enterprises must bring together data residing across disparate ...
TMCnet

Level AI Announces Major AI Virtual Agent Expansion: Delivering Human-Quality AI for Every Interaction

The expansion of Level AI's AI Virtual Agent (VA) capabilities is powered by its deep integration into its overall agentic CX platform, transforming it from a basic virtual agent to one that operates ...
Seeking Alpha

Authenticom Group Acquires iSKY's Automotive Experience Division from ibex Establishing Full-Stack CX and Connectivity Platform

LA CROSSE, Wis., Oct. 16, 2025 /PRNewswire/ -- Authenticom Group of Companies today announced the acquisition of substantially all assets of iSKY's Automotive Experience Division from ibex, including ...