A solid infrastructure can help convenience store retailers face challenges head-on. Data warehouses and data lakes enable the real-time ingestion of structured and unstructured data. The ...

Training, mystery shops and self-service technology are among key tools to achieve operational excellence. The biggest mistake c-store retailers make around training is focusing only on new hires and ...

After rolling out Quorso at thousands of European stores, the Alimentation Couche-Tard banner is now bringing the ...

Retail is experiencing a transformation on the scale of a once-in-a-century shift, fueled by the power of edge AI and breakthrough technologies that are redefining what's possible for the industry.

It’s been a busy quarter of retail shows. Kicking off with NRF and CES and ending with Shoptalk and the Retail Technology Show, store leaders are left grappling with an all-too-familiar dilemma. Many ...

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,” she said in an interview with Retail TouchPoints. That’s why Kondrat and the ...

Popular mall department stores have begun the year with restructuring plans, hoping to shed underperforming store locations and set themselves up for a productive and profitable year. Successful ...

The Gap, Inc. GAP is advancing its digital transformation by partnering with American technology company Radar to enhance inventory management at Old Navy, its largest brand. This collaboration ...

Starbucks is partnering with Microsoft Azure to roll out an AI virtual assistant, Green Dot Assist, to help reduce friction for in-store operations. However, people are on the fence about this AI tech ...

Grocery Outlet on Tuesday named Frank Kerr executive vice president and chief store operations officer. Kerr joins Grocery Outlet from Lidl U.S. and has more than a decade of progressive leadership ...

The days of quilters, crocheters and crafters shopping at Peoria’s Joann store appears to be limited, as the Ohio-based company prepares to wind down operations at all locations. On Jan. 15, JOANN Inc ...