When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Desktop Support Engineer – Rivonia, Sandton – Managed IT Services | R20 000+ The Opportunity If you enjoy leading people and still want to stay hands-on technically, this role gives you both. You’ll ...

Microsoft is on a roll lately, delivering new and updated solutions such as an improved Teams experience and the company’s AI assistant, Copilot. As a result, many organizations have now standardized ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

We identified entry-level jobs at the most valuable companies in the US that pay $100,000 or more. Apple, Microsoft, Amazon, Google, and Facebook pay six figures for these eight roles, according to ...

It's not just Azure, though Azure support is a big culprit. So what can Microsoft do to fix it, and why is the answer AI? Microsoft Azure has been wildly successful. What started as a weird ...

Where do you contact Microsoft Support if you face problems relating to Windows, Office, or any other Microsoft software or service? This post will list some useful resource links, phone numbers, and ...

Microsoft had a clever way to handle angry customers demanding to speak with Bill Gates. Support staff would transfer these calls to a special internal line. Operators there would answer as 'Bill ...