In today's fast-paced world, QSRs have become a staple for many consumers seeking convenient and affordable meals. To foster customer loyalty and drive repeat business, these restaurants have ...

Forbes contributors publish independent expert analyses and insights. Jenn covers retail, customer loyalty and behavior, CX and CRM. It’s reported that just 3% of parents change their baby’s name ...

Many companies have designed "wingman" programs encouraging employees to work out together or check up on how the other is doing. We have officially entered the CSA era of regulation from the U.S.

New data shows loyalty programs are valuable tools for developing strong customer relationships. Here’s how to create an effective one. A successful loyalty strategy offers customers tangible value ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Data security is one of those issues that "takes a village" to address—and HR professionals are part of that village. HR can play an important role in helping to ensure that employees have the ...

It’s John Plummer’s first time visiting Orange Street in Southeast D.C. – a place he’s dreaded since his brother was gunned down there nearly four years ago. “My brother got shot right here,” the ...

In our post-pandemic world, people are craving live person-to-person interaction more than ever. This consumer trend opens the door for brand marketing plans to include sampling programs and other ...

LANSING, Mich. — With the new school year approaching fast, safety is at the top of mind for many parents -- and one of the top priorities for state police. Michigan State Police's OK2SAY is a program ...

On Monday, Cromwell High School rolled out training to students for the “Say Something Anonymous Reporting System,” a program for students to report anonymous tips about school threats, bullying, and ...

Scholastic esports is rapidly growing, and many schools are starting to incorporate esports programs into their curriculum. The benefits of esports make a compelling case for creating a program: ...