You need to continue to hound the dealership and Toyota's customer service people, and ask for a meeting with the dealer to discuss the problem and to request a plan of action to resolve the problem.

Toyota has stood as the car brand of reliability for decades. The RAV4, first introduced in 1994, holds a high position on the lineup for the most reliable Toyota models ever built. Many also consider ...

The diagnosis shows that even engines known for reliability, such as Toyota’s 2GR-FE, can develop problems when driving habits aren’t ideal. A blown 2GR-FE engine in a 2014 Avalon is especially ...